The Human Element in Healthcare Podcast

In this episode of the ‘The human element in healthcare’ we will be talking about how People Professionals ensure they have the skills and capabilities to support NHS organisations achieve great things – particularly in the midst of growing pressures around skills gaps, vacancies, waiting list and financial challenges.  To do that, who better to be joined by than 3 award winning Chief People Officers!  First, Elizabeth Nyawade – CPO at Surrey and Sussex Healthcare, Raffaela Goodby – CPO at Birmingham Women’s and Children’s NHS FT and last but not least, Terry Roberts CPO at Oxford University Hospitals. 

Where do we start when it comes to building high performing teams? In this episode of the ‘The human element in healthcare’ we explore what it takes to build a high-performing HR team in healthcare, the unique challenges facing the industry, and the innovative approaches that can drive positive change. Damian McGuinness, Chief People Officer at London Ambulance Service NHS Trust joins us to share insights from his journey and the importance of people in delivering exceptional care.

In this episode, we’ll be exploring the future of HR and the innovations shaping our industry.  Joining us is Roujin Ghamsari, the Founder and Principal Consultant of MappHR. With a passion for empowering organisations to thrive in a rapidly changing landscape, Roujin brings a wealth of knowledge on strategic HR practices and the transformative role of technology. We dive into key issues on the horizon for HR professionals, discuss how to build strategic capabilities, and explore the exciting ways AI is reshaping our field.

In this episode, we sit down with Adam Harrison-Moran, Head of Culture and Inclusion at Warrington and Halton Hospitals NHS, an experienced HR leader, to explore the intersection of culture and patient outcomes in healthcare. Drawing from his recent involvement in the NHS/HPMA development programme, he shares valuable insights and reflections on the challenges faced and the lessons learned. We dive into his advice for fellow HR professionals on navigating their own development and fostering a culture that enhances patient care. Listen in to understand the critical role of inclusion in shaping the future workforce and what it means to build a truly inclusive environment.

From managing talent in high-pressure environments to adapting to rapid technological advancements, the role HR plays in building an NHS fit for the future, powered by the workforce is becoming pivotal. In today’s episode, we’re joined by Julie Rogers, the newly appointed CEO of the HPMA. She joins us in this episode to share her vision for transforming the HPMA into a beacon for people professionals, shaping their development, and navigating the evolving landscape of human resources.

A diverse healthcare workforce can better understand and serve diverse patient populations, fostering trust, empathy, and cultural competence. We’ll be delving into the reality of D&I efforts and the risks of disparities in access, treatment and outcomes if we don’t build a healthcare sector that respects the power of individuality and difference. In this episode we explore the challenges and triumphs of diversity and inclusion in healthcare. From addressing implicit biases to advocating for equitable policies, Cheryl Samuels, People & Culture Director at Guy’s and St Thomas’ NHS Foundation Trust joins us to help our understanding of how healthcare organisations can strive to create a workplace that truly serves and represents everyone.

In honour of Pride Month, our Senior Manager in People Consulting Nate Price-Whittle and our host for the series Director in Workforce Transformation, James Devine, reflect on their coming-out experiences and how it has impacted their professional lives. They discuss the importance of support from friends and allies and explore possible reasons for the lack of LGBTQ+ leaders in healthcare. In this deeply personal episode we aim to uncover the challenges and address possible solutions to help others navigate common workplace challenges faced by those who identify as LGBTQ+.

HR leaders are facing the pressure to boost digital transformation efforts to confront changes in expectations and using it to enable staff. And, so to kick of the second series, we are joined by Thomas Simons, Chief HR & OD Officer, NHS England, who in this episode shares his thoughts on what success in digital transformation could look like for the function and how this translates to empowering the workforce. Thomas provides his views on what changes HR leaders could see on the horizon and what organisations must do to prepare for this.