The Human Element in Healthcare Podcast

Ep. 7. New ways of working

We are joined by Karen Middleton, Chief Executive at Chartered Society of Physiotherapy, who is sharing her experience on what she has seen and done in the sector to support elective recovery backlogs and how to use learning to address workforce challenges. Karen will also share her insights on what she views the role of system working to be now and in the future, and what she sees the profession evolving to find solutions for long waits and meeting targets. 

Ep. 6. Financial sustainability

Financial pressures around funding and cost optimisation is high on the agenda for healthcare leaders. Facing up to all this has placed an incredible strain on healthcare systems such as the NHS. It has also put senior leaders under immense pressure to act decisively and promptly. In this episode we are joined by Mark Hackett, CEO at Swansea Bay Health Board, who shared his insight on the short and long term levers that can be pulled to help meet the financial needs of healthcare organisations.

Ep. 5. Meeting expectations

Succession planning and focussing on the longer term objective is key to managing workforce expectation and ensuring lasting change that is impactful and most effective. In today’s episode we will focus on what is key on the agenda for healthcare professionals now and in the future. In this episode we are joined by Louise Clark, Director of Workforce at Imperial College Healthcare NHS Trust. Louise shared her experience of culture and change management, and the drivers of continual change.

Ep.4. Empower, enable and engage the employee

Our recent citizen experience research report for healthcare showed that workforce empowerment, using digital as an enable is key to driving great experience. Retaining staff, and equipping them for the skills needed for the future is a strategic priority for the health and care sector in order to future proof the organisation and deliver the experience patients deserve. In this episode we will focus on the future of HR, and how through  leadership healthcare organisations can cultivate a culture of learning and development which can empower, enable and engage the workforce for better retention. We were joined by Tanya Carter, Chief People Officer at NHS Foundation Trust, who shared her experience on how she has built confidence in the workforce to make better and informed decisions and equip them with the skills needed for the future.

Ep.3. Connected workforce for patient-centric services

With digitalisation transforming the way we interact with the world, in this episode we will be looking at how we put people, this includes patients and the workforce, at the heart of the digital strategy to improve patient services and outcomes. We are joined by Caroline Anderson, Chief People Officer at Great Ormond Street Hospital, who shares her experience on what she has seen and done in the sector to attract a global workforce. Caroline also shares her insights on how digital solutions may be the answer to align HR strategy to broader organisational objectives.

Ep.2. Hiring and securing your talent

In this episode we are joined by Elizabeth Nyawade, Chief People Officer at Surrey and Sussex Healthcare NHS Trust, who shared her experience on how health and care providers can give time back to hiring managers and deliver an onboarding experience for new joiners that is efficient and seamless. We looked at the very start of the workforce journey by focussing on recruitment systems. We will also be exploring the retention pressures and what can be done to help secure the talent heath and care organisations need now and for the future to service their patients.

Ep.1. Driving purpose with your people

In this episode, we are joined by Raffaela Goodby, Chief People Officer at Birmingham Women’s & Children’s Trust, who shared her experience on how we can drive purpose through our people by nurturing a culture of learning and talent management. In this episode we looked at the progress made towards creating a culture of learning and securing a positive onboarding experience in healthcare.