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Health workers are a sectors most valuable asset, yet a recent survey found one of the top three issues keeping healthcare leaders up at night were the ability to meet demand, impact of new operating models upon staff and supporting employee wellness. In light of this, our podcast series lifts the lid on the most challenging issue facing the healthcare sector today that is workforce. By talking to senior health and care leaders, we tap into the personal experiences from within the industry to delve deeper into the current approaches to workforce planning, training and development and future realities of healthcare.
Episodes
Monday Apr 03, 2023
Ep.4. Empower, enable and engage the employee
Monday Apr 03, 2023
Monday Apr 03, 2023
Our recent citizen experience research report for healthcare showed that workforce empowerment, using digital as an enable is key to driving great experience. Retaining staff, and equipping them for the skills needed for the future is a strategic priority for the health and care sector in order to future proof the organisation and deliver the experience patients deserve. In this episode we will focus on the future of HR, and how through leadership healthcare organisations can cultivate a culture of learning and development which can empower, enable and engage the workforce for better retention. We were joined by Tanya Carter, Chief People Officer at NHS Foundation Trust, who shared her experience on how she has built confidence in the workforce to make better and informed decisions and equip them with the skills needed for the future.